Terms & Conditions

Last updated: 14 June 2026

These Terms & Conditions (“Terms”) govern your use of the Enviro Pharmacy website and services. By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use the site.

1. About us

Enviro Pharmacy is a community pharmacy operating in Accra, Ghana, with branches in Madina, Odorkor, Sakumono and Santeo. You can reach us at enviropharmacyltd@gmail.com or +233554612072.

2. Use of the website

You agree to use the website lawfully and not to misuse it, attempt to disrupt it, or access areas you are not authorised to use. The staff dashboard is restricted to authorised personnel only.

3. Products, orders & pricing

• Product listings, prices and availability may change at any time and are subject to confirmation by the pharmacy.
• Placing an order is an offer to buy; we may accept or decline it (for example, if an item is out of stock or a prescription is required).
• We make reasonable efforts to display information accurately, but errors may occur; where a clear pricing error exists we may cancel the affected order.

4. Medicines, prescriptions & advice

Some products require a valid prescription and may only be dispensed by a qualified pharmacist. Information on this website is for general information and does not replace professional medical advice. Always follow the guidance of your pharmacist or doctor, and read product labels and leaflets. In an emergency, contact a medical professional immediately.

5. Delivery & pickup

We offer pickup at our branches and delivery within our service areas. Delivery times are estimates and may vary. Please provide accurate contact and address details so we can fulfil your order.

6. Payment

Accepted payment methods are shown at checkout. You agree to provide valid payment details and that you are authorised to use the chosen payment method.

7. Returns

For health and safety reasons, certain medicines and perishable items cannot be returned once dispensed, except where they are faulty or supplied in error. If there is a problem with your order, contact us promptly and we will work to put it right.

8. Intellectual property

All content on this website — including text, logos, images and design — is owned by or licensed to Enviro Pharmacy and may not be copied or reused without our permission.

9. Limitation of liability

To the extent permitted by law, Enviro Pharmacy is not liable for indirect or consequential loss arising from use of the website. Nothing in these Terms excludes liability that cannot be excluded under applicable Ghanaian law.

10. Privacy

Your use of the website is also governed by our Privacy Policy and Cookie Policy.

11. Changes & governing law

We may update these Terms from time to time; the “Last updated” date above shows when. These Terms are governed by the laws of the Republic of Ghana.

12. Contact us

Questions about these Terms? Email enviropharmacyltd@gmail.com or call +233554612072.